Middle Age Miles

Keep or Cancel

Keep or Cancel – Citi Premier – and Retention Offer Data Points
Keep or Cancel – Citi Premier – and Retention Offer Data Points

Keep or Cancel – Citi Premier – and Retention Offer Data Points

Executive Summary The Citi Premier card is one of the more challenging cards in the points and miles world to evaluate. Its benefits are really good, but rarely if ever best-in-class. There are many, many nuances that go in to…

Keep or Cancel – US Bank Radisson Rewards Business Visa – and Did We Get a Retention Offer?
Keep or Cancel – US Bank Radisson Rewards Business Visa – and Did We Get a Retention Offer?

Keep or Cancel – US Bank Radisson Rewards Business Visa – and Did We Get a Retention Offer?

Executive Summary Even though we rarely use our US Bank Radisson Rewards Business Visa card (Radisson Business), in our view it’s an easy call to keep the card for the 40,000 Radisson Rewards points that come with each annual renewal.…

Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?
Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?

Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?

Executive Summary The $400 annual fee recently posted on my US Bank Altitude Reserve Visa Infinite card (USB AR). We performed our usual review of the benefits of the card compared to the annual fee and made a retention call…

Keep or Cancel – Amex Marriott Bonvoy Business Card
Keep or Cancel – Amex Marriott Bonvoy Business Card

Keep or Cancel – Amex Marriott Bonvoy Business Card

Executive Summary In our opinion, the keep-or-cancel decision on the Amex Marriott Bonvoy Business card comes down to a single question (barring a good retention offer): Do you think it’s worth the $125 annual fee to get a 35,000-point Marriott…

Keep or Cancel – Amex Personal Platinum – and Did I Get a Retention Offer?
Keep or Cancel – Amex Personal Platinum – and Did I Get a Retention Offer?

Keep or Cancel – Amex Personal Platinum – and Did I Get a Retention Offer?

Executive Summary I was very much on the fence about my Amex personal Platinum card. The card is best-in-class for flights purchased directly from airlines. It has solid benefits, although many are either difficult for us to fully use and/or…

Keep or Cancel – Barclays AA Aviator Business Card
Keep or Cancel – Barclays AA Aviator Business Card

Keep or Cancel – Barclays AA Aviator Business Card

Executive Summary Cancel. Given my current AA lockdown, I suppose this is one of the least surprising answers ever on Middle Age Miles. Truth be told, we were planning to cancel this card anyway, as we’ll explain in more detail…

Keep or Cancel – JPMorgan Chase Ritz-Carlton Visa Card – Plus Retention Call Results (2019)
Keep or Cancel – JPMorgan Chase Ritz-Carlton Visa Card – Plus Retention Call Results (2019)

Keep or Cancel – JPMorgan Chase Ritz-Carlton Visa Card – Plus Retention Call Results (2019)

Executive Summary The JPMorgan Chase Ritz-Carlton Visa Infinite card (RC Visa) comes with an annual fee of $450 (or $395 for some lucky cardholders like us who are grandfathered in to the lower rate), but it’s one of the most…

Keep or Cancel – Chase Marriott Bonvoy Boundless – and Did We Get a Retention Offer?
Keep or Cancel – Chase Marriott Bonvoy Boundless – and Did We Get a Retention Offer?

Keep or Cancel – Chase Marriott Bonvoy Boundless – and Did We Get a Retention Offer?

Executive Summary After the $95 annual fee posted recently on our Chase Marriott Bonvoy Boundless card (Boundless), we analyzed the costs and benefits of the card, as always, and we made retention calls to Chase. In summary: We decided to…

Amex Marriott Bonvoy Brilliant – New Anniversary Offer and Our Keep/Cancel/Product Change Strategy
Amex Marriott Bonvoy Brilliant – New Anniversary Offer and Our Keep/Cancel/Product Change Strategy

Amex Marriott Bonvoy Brilliant – New Anniversary Offer and Our Keep/Cancel/Product Change Strategy

Introduction The Amex Marriott Bonvoy Brilliant card is one year old. Amex introduced this card as the SPG Luxury card on August 23, 2018. Many people, including ourselves, applied for this card during the first 3-4 days after it became…