Middle Age Miles

AA AAdvantage

AA Shutdowns – Observations on AA’s Response to the Borges v. AA DoT Complaint
AA Shutdowns – Observations on AA’s Response to the Borges v. AA DoT Complaint

AA Shutdowns – Observations on AA’s Response to the Borges v. AA DoT Complaint

Introduction One of the hottest topics in the points-and-miles world over the past few months has been American Airlines’ shutdowns of certain AAdvantage accounts related to acquisition of AA co-branded Citi credit cards. We’ve covered this topic in great detail…

Barclays AA Card 3x Promotional Offer [Targeted] – With Additional & Favorable Details
Barclays AA Card 3x Promotional Offer [Targeted] – With Additional & Favorable Details

Barclays AA Card 3x Promotional Offer [Targeted] – With Additional & Favorable Details

Barclays’ Confusing 3x Promotional Offer Last Friday (May 22), Barclays initiated a promotional offer on its AA co-branded AAdvantage Aviator Red and Silver cards. The offer was targeted, but it seemed to be widely received by many cardholders. The offer,…

[Updated 5/14/20] Summary of Consumer-Friendly Changes to Card Benefits and Loyalty Programs
[Updated 5/14/20] Summary of Consumer-Friendly Changes to Card Benefits and Loyalty Programs

[Updated 5/14/20] Summary of Consumer-Friendly Changes to Card Benefits and Loyalty Programs

Introduction Over the past few weeks, we’ve seen credit card companies and loyalty programs introduce many consumer-friendly changes. There have been so many that it’s hard to keep up with everything! Last week, we published a summary of the consumer-friendly…

Summary of Consumer-Friendly Changes to Card Benefits and Loyalty Programs
Summary of Consumer-Friendly Changes to Card Benefits and Loyalty Programs

Summary of Consumer-Friendly Changes to Card Benefits and Loyalty Programs

Introduction While we’ve been on our housemoving-induced hiatus for the past few weeks and continuing even through today, we’ve seen credit card companies and loyalty programs introduce many consumer-friendly changes. There have been so many that it’s hard to keep…

AA Termination – Update #2 – No Response from AA; Escalation to Executives
AA Termination – Update #2 – No Response from AA; Escalation to Executives

AA Termination – Update #2 – No Response from AA; Escalation to Executives

Introduction If you’re reading this, there’s a good chance you already know that AA terminated my AAdvantage account recently, as part of their recent waves of account shutdowns. I’ve been reporting at each stage of my lockdown and eventual termination,…

AA Termination – Update #1 – My Initial Communications to AA
AA Termination – Update #1 – My Initial Communications to AA

AA Termination – Update #1 – My Initial Communications to AA

Introduction As you probably know if you’ve clicked into this article, AA terminated my AAdvantage account last Friday. We recounted the details here and provided some initial thoughts on how we might proceed in order to get my account reinstated…

Terminated by AA – Initial Thoughts on Next Steps
Terminated by AA – Initial Thoughts on Next Steps

Terminated by AA – Initial Thoughts on Next Steps

Introduction As regular Middle Age Miles readers know, since mid-December my AAdvantage account has been locked. I’ve been chronicling this situation here, along with providing thoughts on strategy and potential alternatives during my lockdown limbo period as well as in…

AA Lockdown Update – Including Potential Media Coverage and Can I Spend My Way Back Into AA’s Good Graces?
AA Lockdown Update – Including Potential Media Coverage and Can I Spend My Way Back Into AA’s Good Graces?

AA Lockdown Update – Including Potential Media Coverage and Can I Spend My Way Back Into AA’s Good Graces?

Introduction Over the past few weeks, we’ve written about AA’s shutdowns and lockdowns of AAdvantage accounts, including: My own personal AA lockdown; Coverage and thoughts regarding the AA account shutdowns and lockdowns in general; and Planning and strategy issues for…

Huge Airline News – Alaska to Reconnect with American and Join Oneworld – Details & Our Preliminary Thoughts
Huge Airline News – Alaska to Reconnect with American and Join Oneworld – Details & Our Preliminary Thoughts

Huge Airline News – Alaska to Reconnect with American and Join Oneworld – Details & Our Preliminary Thoughts

Introduction Today was supposed to be Hyatt day at Middle Age Miles (and we’ll eventually get there), but huge airline news that promises a dramatic impact on the travel and points-and-miles world broke this morning. Alaska Airlines has announced that…

A Good – but Ironic – Result from AA Customer Relations
A Good – but Ironic – Result from AA Customer Relations

A Good – but Ironic – Result from AA Customer Relations

Introduction Regular readers of Middle Age Miles know that my AAdvantage account is currently locked despite no violations of program terms, causing much frustration and consternation: Middle Age Miles: Locked by AA – My Data Point with Details & Thoughts…