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Middle Age Miles

Retention Calls

Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?
Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?

Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?

Executive Summary The $400 annual fee recently posted on my US Bank Altitude Reserve Visa Infinite card (USB AR). We performed our usual review of the benefits of the card compared to the annual fee and made a retention call…

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Another Year, Another Awesome Retention Offer on the Citi AT&T Access More Card
Another Year, Another Awesome Retention Offer on the Citi AT&T Access More Card

Another Year, Another Awesome Retention Offer on the Citi AT&T Access More Card

Executive Summary I’m a little sheepish about writing this post. It feels braggy, when in fact I’m just walking around lucky. For the third straight year, I’ve received an awesome retention offer on my Citi AT&T Access More card –…

Keep or Cancel – JPMorgan Chase Ritz-Carlton Visa Card – Plus Retention Call Results (2019)
Keep or Cancel – JPMorgan Chase Ritz-Carlton Visa Card – Plus Retention Call Results (2019)

Keep or Cancel – JPMorgan Chase Ritz-Carlton Visa Card – Plus Retention Call Results (2019)

Executive Summary The JPMorgan Chase Ritz-Carlton Visa Infinite card (RC Visa) comes with an annual fee of $450 (or $395 for some lucky cardholders like us who are grandfathered in to the lower rate), but it’s one of the most…

Keep or Cancel – Citi Premier – and Did I Get a Retention Offer?
Keep or Cancel – Citi Premier – and Did I Get a Retention Offer?

Keep or Cancel – Citi Premier – and Did I Get a Retention Offer?

Executive Summary The $95 annual fee recently posted on my Citi Premier Mastercard. We performed our usual review of the benefits of the card compared to the annual fee and made a retention call to Citi. In summary: We decided…

Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?
Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?

Keep or Cancel – US Bank Altitude Reserve – and Did I Get a Retention Offer?

Executive Summary The $400 annual fee recently posted on my US Bank Altitude Reserve Visa Infinite card (USB AR). We performed our usual review of the benefits of the card compared to the annual fee and made a retention call…

I’m Business Platinum-Less for the First Time in Years – a Keep/Cancel/Product Change Story
I’m Business Platinum-Less for the First Time in Years – a Keep/Cancel/Product Change Story

I’m Business Platinum-Less for the First Time in Years – a Keep/Cancel/Product Change Story

Introduction I kind of gave away the punch line in the title, right? The annual fee recently posted on my Amex Business Platinum card. Unfortunately, my renewal came a few days too late, and my annual fee (AF) was at…

Keep or Cancel – Amex Business Platinum card – and Did We Get a Retention Offer?
Keep or Cancel – Amex Business Platinum card – and Did We Get a Retention Offer?

Keep or Cancel – Amex Business Platinum card – and Did We Get a Retention Offer?

Introduction The annual fee recently posted on Philly’s Amex Business Platinum card. We were fortunate that her annual fee posted in mid-January, before the recent fee increase to $595. Thus, her annual fee for the coming year was “only” $450.…

Keep or Cancel – Amex Business Rewards Gold card (legacy) – and Did We Get a Retention Offer?
Keep or Cancel – Amex Business Rewards Gold card (legacy) – and Did We Get a Retention Offer?

Keep or Cancel – Amex Business Rewards Gold card (legacy) – and Did We Get a Retention Offer?

Introduction In mid-December, the $175 annual fee posted on our Amex Business Gold Rewards (BRG) card. This is the old legacy version of the Business Gold card, not the recently-refreshed “new” Amex Business Gold card, which comes with enhanced benefits…

Did I Get an Awesome Retention Offer on My Citi AT&T Access More Card? Why yes. Yes, I did.
Did I Get an Awesome Retention Offer on My Citi AT&T Access More Card? Why yes. Yes, I did.

Did I Get an Awesome Retention Offer on My Citi AT&T Access More Card? Why yes. Yes, I did.

Executive Summary On my recent retention call to Citi on my AT&T Access More Mastercard, I received an awesome offer of 2 additional ThankYou Points (TYPs) for all purchases within the next 6 months, up to a maximum of 35,000…