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Middle Age Miles

Retention Calls

Keep or Cancel – Citi Premier – and Did I Get a Retention Offer?

Keep or Cancel – Citi Premier – and Did I Get a Retention Offer?

Executive Summary The $95 annual fee recently posted on my Citi Premier Mastercard. We performed our usual review of the benefits of the card compared to the annual fee and made a retention call to Citi. In summary: We decided…

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Did I Get a Retention Offer on My Barclays AA Aviator Silver Card?

Did I Get a Retention Offer on My Barclays AA Aviator Silver Card?

Executive Summary I made two retention calls to Barclays on my AA Aviator Silver MasterCard.  I did not receive a retention offer on either call.  Nonetheless, I decided to keep the card and pay the $195 annual fee in order…