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Middle Age Miles

Retention Calls

I’m Business Platinum-Less for the First Time in Years – a Keep/Cancel/Product Change Story

I’m Business Platinum-Less for the First Time in Years – a Keep/Cancel/Product Change Story

Introduction I kind of gave away the punch line in the title, right? The annual fee recently posted on my Amex Business Platinum card. Unfortunately, my renewal came a few days too late, and my annual fee (AF) was at…

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Did I Get a Retention Offer on My Barclays AA Aviator Silver Card?

Did I Get a Retention Offer on My Barclays AA Aviator Silver Card?

Executive Summary I made two retention calls to Barclays on my AA Aviator Silver MasterCard.  I did not receive a retention offer on either call.  Nonetheless, I decided to keep the card and pay the $195 annual fee in order…